Remote Desktop Detection

Description

Detect and stop remote access fraud in real time

Remote Desktop Detection by PREBYTES protects digital platforms from one of the most effective fraud techniques: remote access and socially engineered session takeover.

By identifying when a user session is controlled via tools such as RDP, TeamViewer or AnyDesk - often combined with real-time manipulation (“scam-on-the-call”) - the solution enables organizations to stop fraud before financial loss occurs.

How it works

The solution works across desktop and mobile browsers, as well as mobile apps, to help identify potential signs of remote access and session manipulation. When high-risk activity is identified, it generates a precise, real-time risk signal that can be instantly consumed by fraud prevention systems, decision engines via API.

Why it matters for Fintech & Banking

• Stop social engineering fraud – identify scenarios where users are manipulated during active sessions
• Close the post-login gap – monitor risk continuously beyond authentication
• Real-time risk visibility – instantly detect sessions controlled remotely
• Zero user friction – operates silently in the background with no impact on user experience
• Privacy by design – no personal data collection and no behavioral profiling
• Fast deployment – lightweight JavaScript integration for web and library for mobile app

Key capabilities

• Detection of remote access tools including RDP, TeamViewer, AnyDesk, Dameware, RustDesk, Supremo, Alpemix and others
• Coverage across desktop, mobile browsers and mobile apps (Windows, macOS, iOS, Android)
• Call activity detection: Detects active phone calls during a banking session, helping identify potential social engineering or scam scenarios
• No installation or user interaction required
• Ready to use from day one - no model training needed
• Risk signals delivered via REST API for seamless integration
• Designed to minimize false positives

Proven impact

Organizations using Remote Desktop Detection have observed:

• Up to 97% reduction in remote access scam fraud in online banking
• 100% confirmation from cybersecurity teams that the solution improved accuracy of fraud decisioning and reduced false positives
• 94% lower operational and infrastructure overhead through a lightweight, SaaS-based approach

Compliance and privacy

Remote Desktop Detection supports secure and compliant digital services by operating without collecting personal data or relying on behavioral profiling. The solution is aligned with GDPR and CCPA requirements and helps organizations strengthen operational resilience in line with DORA, as well as evolving EU payment regulations such as PSD2, PSD3 and the upcoming PSR framework.

Typical use cases

• Online and digital banking security
• Fintech fraud prevention
• E-commerce and online payments
• Gaming and gambling platforms

Remote Desktop Detection integrates seamlessly with existing fraud prevention, cybersecurity and risk management systems, adding a dedicated layer of protection against remote access–based attacks.

Proven Results:

Successfully deployed in Tier-1 banking environments securing 30 M+ of users. Our technology enables detection and automation necessary to stay ahead of evolving social engineering tactics.

Book a proof of concept to see how Remote Desktop Detection can protect your platform.