Vendor Risk Management & Customer Due Diligence Support for Fintechs (Sovereign-by-Design)

Description

Fintech organisations are increasingly required to demonstrate strong control over their third-party ecosystem while responding to detailed customer due diligence and security questionnaires from banks, partners and enterprise clients. Vendor risk management and customer security assessments often become time-consuming, inconsistent and stressful processes, especially for growing fintechs without dedicated security and compliance teams. Blue Networks provides a Sovereign-by-Design service to support fintechs in managing vendor risk and responding to customer due diligence requests with clarity, consistency and confidence.

Our approach combines cyber governance, regulatory awareness and practical execution. We help fintechs structure and maintain a clear view of third-party risks, aligned with regulatory expectations such as NIS2 and DORA where applicable. At the same time, we support organisations in responding to customer security questionnaires, audits and due diligence requests with accurate, well-documented and defensible answers.

Rather than treating each request as a one-off exercise, we focus on building reusable and sustainable foundations. Policies, controls, evidence and responses are structured so that they can be reused across multiple vendors, customers and audit cycles, reducing effort over time and improving consistency.

The service typically includes:

• assessment and structuring of vendor and third-party risk management processes
• definition of risk criteria, controls and documentation aligned with regulatory and industry expectations
• support in completing customer security questionnaires and due diligence requests
• preparation of standardised evidence packs, policies and security statements
• alignment between vendor risk, customer due diligence and overall cyber governance

A key differentiator is the European and sovereignty-oriented foundation of the service. Documentation, evidence and supporting tools can be managed on EU-based infrastructure using open and vendor-neutral technologies, ensuring transparency, data control and long-term reusability without dependency on opaque platforms.

For management, sales and compliance teams, this service reduces friction and uncertainty. It enables faster, more confident responses to customer and partner requests, supports smoother onboarding and procurement processes, and strengthens trust with key stakeholders by demonstrating mature and well-governed cybersecurity practices.

The Vendor Risk Management & Customer Due Diligence Support service is fully market-ready (TRL 9) and can be delivered as a standalone engagement or as part of broader cyber governance, vCISO or regulatory readiness programmes.